Dumpster
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Frequently Asked Questions about Dumpster
Rental:
How do I change or cancel an
order?
What if I need a larger container?
What if the date I need the
container changes?
What if location changes?
How far in advance do I need to
order?
Is emergency delivery available?
Is service available 24 hours?
What if I need an extra haul?
What if the driver comes for
delivery or removal and I am not ready for the container to be dropped or
removed?
What if I need to keep my container
longer/have it removed sooner?
Is it necessary for someone to be
there when they deliver or remove my container?
How many tons can I put in my
container?
Will I be billed for extra weight?
What are my payment options?
What does the price include?
Will it damage my new driveway?
Can I put the container on the
street?
How large of a space do I need for
the container/for delivery?
What are the container sizes?
Are there any items I can not put
into my container?
What are the unacceptable materials
items for roll off containers?
Is a permit required for a dumpster?
Who is responsible for obtaining the permit?
Where can a permit be obtained?
- How do I change or cancel an order?
- Please have your receipt available for cancellation or changes to your
order. Please note all changes typically must occur 1 business day in advance to
allow for processing. Any orders cancelled may incur a cancellation fee;
as terms and conditions apply.
- What if I need a larger container?
- Please review our container sizes
page to confirm the
best size container to fit your needs.
- What if the date I need the container changes?
- Please have your receipt available for any changes to your order.
Please note that typically all changes must occur 1 business day in advance to allow
for processing, as terms and conditions apply.
- What if location changes?
- Please have your receipt available for any changes to your order.
Please have the new service address as well as directions and contact
information available for location change. Please note all changes must
occur 1 business day in advance to allow for processing, as terms and
conditions apply.
- How far in advance do I need to order?
- All orders must occur at least 1 business day in
advance to allow for processing, as terms and conditions apply. Please
note there is no guaranteed delivery time, so if a container is needed
first thing in the morning delivery should be scheduled for the day
prior.
- Is emergency delivery available?
- Emergency services will be based upon location and availability.
Please call us to verify dumpster availability.
- Is service available 24 hours?
- Emergency services will be based upon location and availability.
Please call us to verify dumpster availability.
- What if I need an extra haul?
- Yes, you can have additional hauls with your order. Please note that
typically you
will be charged the full initial quoted amount for a second time for an
additional haul.
- What if the driver comes for delivery or removal and I am not
ready for the container to be dropped or removed?
- Please note trip charges typically incur a supplementary cost of $150 per
visit from the initial quote.
- What if I need to keep my container longer/have it removed sooner?
- Please note all changes to your order must occur at least 1 business
day in advance to allow for processing, as terms and conditions apply.
There is an additional charge for keeping the container longer than
designated in your order.
- Is it necessary for someone to be there when they deliver or
remove my container?
- It is not necessary to have someone onsite for deliver or removal of
the container. However, please be as specific as possible when answering
the delivery questions, as the driver will use their best judgment and
place the container in the safest accessible area when delivering the
container. If an onsite contact is not available for delivery, you will
be responsible for all charges involved with relocation of the dumpster
should it be necessary. For removal; customer agrees to provide
unobstructed access to the equipment on the scheduled pick-up day; if
equipment is inaccessible customer is subject to additional pick-up
charges, as terms and conditions apply.
- How many tons can I put in my container?
- Certain materials such as concrete and dirt can be very heavy as
compared to equal volumes of regular trash, wood, vinyl or aluminum
siding, etc. Before placing any of these heavier materials in any
containers, please review the terms and conditions and contact your
local DomesticDumpsters.com customer service rep as noted for guidance on how much is allowed in the container. Do not
fill the container above water level even with light material.
- Will I be billed for extra weight?
- Yes, if your tonnage goes over the included tons quoted in your order
you will be charged additional costs.
- What are my payment options?
- DomesticDumpsters.com local companies accept the following credit cards: American
Express, Master Card, Visa, and Discover.
- What does the price include?
- The price includes a one-time delivery and pick-up for selected
container size along with standard disposal, fuel, and taxes.
- Will it damage my new driveway?
- DomesticDumpsters highly recommends that the customer protect any surface
where the roll-off is going to be placed with a 4' x 8' sheet of
plywood. Customer affirms that any right of way provided by customer
(disclosed in delivery questions) for the roll-off container is
sufficient to bear the weight of all contractors' equipment and vehicles
required to perform the contracted service. The customer assumes all
liabilities for damages to private driving surfaces, pavement or road
surfaces and entire container placement site. The local DomesticDumpsters
company shall not
be responsible for any damages to any private driving surface, pavement
or accompanying subsurface of any route associated to perform the
service that was contracted.
- Can I put the container on the street?
- Please check with your local municipality. Permits may be required.
Please also check availability of dumpster delivery service in your area
by checking the dumpster service area
link.
- How large of a space do I need for the container/for delivery?
- Please refer to the container dimensions listed below. It is
recommended to provide space to accommodate double the amount of the
width and height of the container to assure adequate height and space
clearance.
- What are the container sizes?
- Containers are available in 10, 12, 15, 20, 30 and 40 yard sizes
(depending upon regional availability).
- Are there any items I can not put into my container?
- Yes, only solid waste items are permitted into containers. Items that
are NOT permitted are radioactive, volatile, highly flammable,
explosive, biomedical, infectious, toxic or hazardous materials. No free
liquids of any kind are allowed in the container. Additional
requirements may apply based upon locality. Liability for appropriate
waste remains with the customer as agreed to in the terms and
conditions.
- What are the unacceptable materials items for roll off containers?
- Hazardous waste, industrial waste, chemical products, oil filters,
herbicides & pesticides, radioactive material, solvents, paint
(except completely dried latex paint cans, no liquids), other flammable
liquids, aerosol cans, propane tanks, motor oil, transmission
oil/lubricating/hydraulic oil/ oil filters, contaminated oils (mixed
with solvents, gasoline, etc.), antifreeze, appliances, petroleum
contaminated soil/lead paint chips, tires, batteries, computers,
monitors, televisions, microwaves, fluorescent tubes, railroad ties,
medical waste, asbestos, animals, barrels, all liquids. Material must be
level at the top of the container; nothing can be sticking out of the
top.
- Is a permit required for a dumpster?
- Permits may or may not be required depending upon local
regulations. Often times, if the dumpster is going to be completely
located on your property, a permit will not be
required. If the dumpster will be placed on a public roadway, it
will typically require a permit. Please check with your local
municipality to confirm. Local permit applications can be
downloaded from the service areas section
of the website by selecting your state and then city.
- Who is responsible for obtaining the permit?
- It is typically the responsibility of the consumer to obtain a
permit. Local permit applications can be downloaded from the service
areas section of the website by selecting your state and then city.
- Where can a permit be obtained?
- Local permit applications can be downloaded from the service
areas section of the website by selecting your state and then city.
Newly added Cities:
Colorado
Springs, Dayton
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Domestic Dumpsters 2010